Terms of service

General Terms and Conditions (GTC)

 

1. Scope of Application

These General Terms and Conditions apply to all orders placed by consumers via our online shop (landsberg.eu). Consumers within the meaning of Section 13 of the German Civil Code (BGB) are natural persons who enter into a legal transaction for purposes that can predominantly neither be attributed to their commercial activity nor to their self-employed professional activity.

 

2. Contracting Party

The purchase contract is concluded with: 

Landsberg First Class Aesthetic

Pjazza Tigne, Tigne Point, Tas-Sliema, TP01, Malta 

Email: customerservice@landsberg.eu 

 

3. Conclusion of Contract

The presentation of the products in the online shop does not constitute a legally binding offer. By placing your order by clicking the "Buy now" button, you submit a binding offer. The contract is concluded upon our confirmation by email or delivery of the goods.

 

4. Prices and Shipping Costs

All prices include statutory VAT. Shipping costs are shown separately during the order process.

 

5. Payment

The following payment methods are currently available: 

- Credit card 

- PayPal 

 

Payment is due upon completion of the order.

 

Delivery 6

The delivery is made exclusively to addresses within the EU. Delivery time is generally 2–5 working days. In the event of delivery delays, we will inform you without undue delay.

 

7. Right of withdrawal

Consumers have a statutory right of withdrawal. **Excluded** from withdrawal are: 

- Sealed cosmetic products if the seal has been removed after delivery.

 

Please refer to the cancellation policy for details.

 

8. Retention of title

The goods remain our property until full payment has been made.

 

9. Warranty and Liability

The statutory warranty rights apply. We shall be liable for damages only in cases of intent or gross negligence.

 

10. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find at [https://ec.europa.eu/consumers/odr](https://ec.europa.eu/consumers/odr).

 

11. Final Provisions

The law of the Republic of Mata shall apply, excluding the UN Convention on Contracts for the International Sale of Goods.

 

As of: 05.2026